Privacy Policy

Effective date: September 22, 2026

Ezra Bible Talk & SMS Line

Call or text the Ezra Bible Talk & SMS Line for Scripture, prayer, and Bible study. To join by text, simply text the line and reply YES to confirm. To stop at any time, reply STOP. Reply HELP for help. Message and data rates may apply, and message frequency varies.

Or opt in or out right here:

Who we are

Ezra is a Bible study companion built and operated by Efibernet Inc. ("we," "us," or "our"). When you use Ezra at ezraapp.site or through the installed app, this policy describes how we handle your information.

What we collect

Account information

When you sign up we store your name and email address. If you sign up with Google, we receive your name, email, and profile image from Google. We never see or store your Google password.

Voice and audio

Ezra uses your device microphone to hear your questions during a voice session. Audio is streamed directly to OpenAI for real-time transcription and is not stored on our servers. OpenAI processes it under their API data usage policy, which states that API audio data is not used to train their models.

Conversation history

We store transcripts of your conversations with Ezra so you can review past sessions. These are tied to your account and are not shared with anyone else.

Saved verses and study data

Verses you save and notes you add are stored in our database, linked to your account. Only you can see them.

Usage data

We track how many minutes you use each day (for free accounts) or each month (for paid accounts) to manage plan limits. We do not track which pages you visit or build advertising profiles.

Payment information

Payments are processed by Stripe. We never see or store your full card number. Stripe provides us with a transaction record and the last four digits of your card for your receipt.

How we use your information

To provide and improve Ezra — answering your Bible questions, looking up Scripture, and reading passages aloud.
To manage your account, plan limits, and billing.
To send you service-related emails (verification, password reset, billing receipts). We do not send marketing emails.
To diagnose technical problems when something goes wrong.

SMS / text messaging

If you provide your mobile phone number and agree to receive text messages, Ezra may send you SMS text messages. This section explains how that consent works.

How you opt in

You opt in to receive SMS messages by giving us your mobile number and agreeing to be texted — for example, when you sign up, verify your account, request a text, or ask us to reach you by message. Providing your number is voluntary, and your consent to receive texts is never a condition of purchasing any product or service.

What we send and how often

Text messages are limited to account and service purposes — such as verification codes, sign-in help, billing or account notices, and messages you specifically request. Message frequency varies depending on how you use Ezra. We do not send marketing or promotional text messages.

How you opt out

You can cancel SMS messages at any time by replying STOP to any message. After you send STOP, we will send one confirmation message and then stop texting you. Reply HELP for help, or contact us at the email or phone number below. You may also opt out by emailing us and asking us to remove your number.

Message and data rates

Message and data rates may apply, depending on your mobile carrier and plan. Ezra is not responsible for charges from your carrier. Carriers are not liable for delayed or undelivered messages.

Your mobile information is never shared

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared, sold, or rented to any third party for any purpose.

Questions about text messages

For help with text messages, email johnjones [at] efibernet.org or call us at (256) 924-5715.

Who we share data with

OpenAI — processes your voice audio and conversation text to generate Ezra's responses.
Stripe — processes payments for paid plans.
Abacus.AI — hosts the application and database infrastructure.

We do not sell, rent, or trade your personal information to anyone. We do not display advertisements.

Cookies

We use a small number of cookies strictly necessary to keep you signed in and to protect against cross-site request forgery. We do not use tracking cookies, analytics cookies, or third-party advertising cookies.

Data retention

We keep your account data and conversation history for as long as your account exists. If you delete your account, we remove your personal data within 30 days. Anonymized, aggregated usage statistics may be retained.

Children

Ezra is designed for general audiences, including family and church use. We do not knowingly collect personal information from children under 13 without parental consent. If you believe a child has created an account, please contact us and we will remove it.

Your rights

You can request a copy of the data we hold about you, ask us to correct it, or ask us to delete your account entirely. Email us at the address below and we will respond within 30 days.

Changes to this policy

If we make material changes we will update the effective date at the top and, where possible, notify you by email. Your continued use of Ezra after a change means you accept the updated policy.

Contact

Questions about this policy? Reach us at: support [at] ezraapp.site

Efibernet Inc.